Twitch is now looking into subscription refunds and monitoring users considered to be misusing the system. The change to its refund policy, which is intended to combat repeat refunders who sign up for a shoutout from the streamer and then ask for a refund, will definitely have an impact.Users who are caught misusing the system will receive a temporary or permanent Twitch ban.
Twitch announced that it will be implementing this change to safeguard streamers from chargebacks and to allow for quick legitimate reimbursements for those in your community who require them. Twitch’s new subscription service will only apply to purchases made on the platform. It won’t affect stream donations and other payments through sites like Streamlabs. With so many new upcoming survival games lined up for release this year, the streaming platform isn’t willing to take any chances with its services.
The use of monitoring software to keep track on and penalize repeat refunders may have a major influence in protecting streamers and Twitch from losing money.It’s also a good step toward regaining the trust of content producers, who recently took part in #ADayOffTwitch to advocate for more effective support for marginalized streamers.
Fractured Veil, a place where people from all fractures (pun intended) come together and fight against the hostile nature and the dangerous creatures born from the fracture, to survive and craft their way through a post apocalyptic planet.
The protest was started by a new round of hate raids, in which abusive streamers targeted underrepresented creators and sent mobs of enraged viewers to their streams. Twitch has recently filed lawsuits against two hate raiders who used the Raid function to harm other users, as well as announcing new moderation tools. The identities of the hate raider culprits are unknown, but they are thought to be both European and have evaded Twitch bans by creating new, alternate Twitch accounts, and continually changing their self-described ‘hate raid code’ in order to avoid being detected and suspended by Twitch.
Twitch has promised to develop new safety measures to assist streamers deal with hate raids, but as ArtForTheApocalypse demonstrated in August, dealing with determined hate raiders is extremely tough. In its lawsuit, Twitch acknowledged its present vulnerability, stating that the defendants were able to avoid bans by making new Twitch accounts.